Effective Date: 01 Jan 2026
Antique Aura respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it secure when you visit our website or place an order.
1) Information We Collect
We collect only the information necessary to process orders, provide support, and improve your experience.
| Information Type | Collected | Purpose |
|---|---|---|
| Full Name | Yes | Order processing & communication |
| Email Address | Yes | Order updates & support |
| Phone Number | Yes | Delivery coordination |
| Shipping Address | Yes | Parcel delivery |
| Billing Address | Yes | Invoice & records |
| Order Details | Yes | Fulfilment & support |
| Payment Card/Bank Details | No | Processed by secure gateway |
| Passwords / OTPs | No | Never requested or stored |
| Government ID Proof | No | Not required |
Note: Payments are handled by trusted payment gateways. Antique Aura does not store or access your card or bank information.
2) How We Use Your Information
Your data is used strictly for:
- Processing and delivering your orders
- Sending order confirmations and tracking updates
- Responding to your queries and support requests
- Maintaining internal sales records
We do not use your data for spam or unrelated marketing.
3) Sharing of Information
To complete your delivery, we share only the necessary shipping details (name, address, phone number) with our courier/delivery partners.
We never sell, rent, or trade your personal information with any third party for marketing purposes.
4) Data Security
We implement appropriate security practices to protect your data from unauthorized access, misuse, or disclosure. Access to personal data is limited only to what is necessary for order fulfilment and support.
5) Cookies
Our website may use basic cookies to improve browsing experience, remember preferences, and analyze website traffic. These cookies do not store personal or sensitive information.
6) Your Consent
By using our website and placing an order, you agree to the terms outlined in this Privacy Policy.
7) Updates to This Policy
Antique Aura may update this policy when required. Any changes will be reflected on this page.
8) Contact Us
If you have questions about this Privacy Policy or your data, please contact us via the Contact Us page on our website.
